Who is Behind the Expert Marketplace?

This platform was conceived, designed, architected and built by technology and home services pioneers. After nearly 5 years on Amazon Home Services as a national service provider, the founders knew there was a better way to provide customers with 5-star Assembly & Installation services so the Expert Marketplace was invented. Along with its B2C companion site HandyBuddy.com, the Experts-as-a-Service platform is THE industry leading solution for connecting customers, brands and regional/national service providers.

Isn't This Just Another Angi/Home Advisor Type Service? What Makes You Any Different from GoConfigure?

No. Not even close. Our platform is auto-assign based meaning we send exclusive JOB OFFERS, not LEADS, to our preferred providers to accept or decline. What this means is providers in the expert marketplace must first define the services and areas they can service. And opt-in to each service (at the specified price).  Then they are exclusively offered jobs based upon their historical performance metrics on our platform. Better performing provider get more of the work. All technicians performing services on behalf of the marketplace must fully insured, background checked and certified for the service being performed.

Traditional service providers in this space such as Assemblers Incorporated and GoConfigure grew up as in-store providers doing set-up of new products for manufacturers. This model didn’t require the same level of care and feeding in a direct-to-consumer in-home model. We get it. And no we don’t do in-store installs. Sorry.

What are the eligibility requirements to join the marketplace?

Providers MUST have a dedicated customer service department that will answer phones or emails in a timely manner and they MUST have sufficient liability coverage.

How does it work?

Orders are sourced from our customer-facing B2C website HandyBuddy.com website and we exclusively offer them based upon a meritocracy to providers in the expert marketplace based upon availability, coverage areas and historical performance metrics.

How much does it cost to become a member?

Membership is free. Expert Marketplace takes a % of each order fulfilled by providers as a platform fee.

How do we get paid?

via Direct Deposit and payment is issued on an order-by-order basis once we receive confirmation from the customer that an order has been completed to their satisfaction.